Returns & Exchanges
At Contender Bicycles, we want to ensure you are completely satisfied with your gear and equipment. If your purchase doesn't meet your expectations, we offer a 30-day return window for items in new, unused condition with original packaging.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.
Package Your Gear
Carefully pack the items in their original manufacturer packaging and place them inside a sturdy shipping box to prevent damage during transit.
Ship It Back
Affix the provided shipping label and drop the package off at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.
Inspection and Refund
Once our technicians verify the condition of the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing